NCHU Course Outline
Course Name (中) 商用英語溝通(0954)
(Eng.) Business Communication Skills
Offering Dept Language Center
Course Type Elective Credits 2 Teacher Cheng-Ji Lai
Department General Language English Semester 2026-SPRING
Course Description I. Course Description:
In today’s globalized world, being a successful college graduate demands proficient communication in English. This encompasses composing compelling job application documents, conducting impactful interviews, and honing professional business communication and networking skills. These abilities can unlock numerous professional opportunities.
First Half of the Semester: Career Exploration and Job Application
 Module 1: Exploring Career Orientation. Objective: Assist students in identifying their career goals and potential job markets.
 Module 2: Crafting Effective Job Application Documents. Objectives: Develop skills in composing résumés and cover letters in both Chinese and English.
 Module 3: Interview Preparation and Practice. Objectives: Prepare students for successful job interviews through practical exercises and simulations.
Second Half of the Semester: English for Business Communication
 Module 4: English for Aviation Communication (航空業英語).
 Module 5: Marketing through English. Topics: Composing professional business emails, Receiving international guests (接待公司或單位外賓), Delivering workplace tours in English (提供單位英語導覽), Planning and hosting international meetings (安排或主持英語會議), Participating in English meetings, Crafting functional and impactful press releases(撰寫英語新聞稿).
Throughout the course, students will engage in hands-on exercises to strengthen both oral and written business communication skills.

II. Contact Information:
Instructor: 賴政吉 語言中心副教授兼主任 Cheng-Ji Lai, Ph.D. (he/him), Associate Professor & Director, Language Center
E-mail: laicj1124@nchu.edu.tw
Prerequisites
self-directed learning in the course Y
Relevance of Course Objectives and Core Learning Outcomes(%) Teaching and Assessment Methods for Course Objectives
Course Objectives Competency Indicators Ratio(%) Teaching Methods Assessment Methods

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40
30
20
10
Exercises
Discussion
Lecturing
Attendance
Assignment
Course Content and Homework/Schedule/Tests Schedule
Week Course Content
Week 1 Introduction to Communication and Course Overview
Week 2 Scoping Your Job market and Matching Your Job Search (職涯探索)
Week 3 Working on Your English Résumé (引人注目的英文履歷)
Week 4 Working on Your English Résumé (引人注目的英文履歷)
Week 5 Writing Your English Cover Letter (撰寫致勝的英文求職信/應徵信函)
Week 6 Writing Your English Cover Letter (撰寫致勝的英文求職信/應徵信函)
Week 7 Job Interviewing Skills (旗開得勝的面試技巧)
Week 8 Job Interviewing Skills (旗開得勝的面試技巧)
Week 9 English for Aviation Communication (航空業英語)
Week 10 English for Aviation Communication (航空業英語)
Week 11 Composing professional business emails (撰寫英語商業書信)
Week 12 Planning an International Meeting & Hosting Business Guests (安排國際商務會議與接待外賓)
Week 13 Planning an International Meeting & Hosting Business Guests (安排國際商務會議與接待外賓)
Week 14 Giving Workplace Tours in English(單位英語導覽)
Week 15 Giving the NCHU Campus Tour (興大校園導覽)
Week 16 Conducting and Joining English Meetings (主持或參與英語會議)
self-directed
learning		    05.Participation in various workshops organized by different departments of NCHU.
Evaluation
III. Course Requirements and Assignments: The grading is based on the following requirements:
1. Your English (15%) & Chinese (15%) Resume: Each of you will be asked to browse through job hunting websites to scope your job market, look for potential job openings that interest you or fit your professional career path, and finally match your job search. Then, you will write your own Chinese & English résumés to fit the principles discussed in class. Before submitting these written assignments to me, please carefully proofread them as these two writing assignments will be graded based on how you present yourself in writing and how you EDIT them.
2. Your English (15%) & Chinese (15%) Cover Letter: After writing your own résumés, I will introduce Chinese & English cover letters that are used to supplement your resumes and attract your potential employers to call for an interview. Following the principles discussed in class, you will tailor your own Chinese & English cover letters. Again, before submitting these written assignments to me, please carefully proofread them as these two writing assignments will be graded based on how you present yourself in writing and how you EDIT them.
3. Your English Interviews (10%): After your résumés and cover letters are complete, you will go back to the job hunting websites you’ve browsed through to read carefully about what requirements the employers are specifically looking for these job openings. You will prepare English interviews for these job vacancies after my introduction to interview skills. I will conduct one on one job interview for very individual student in class, and your performance will be graded.
4. Your English Business Letter (15%): You will learn about writing an English business letter via email and be introduced to its format and writing styles. Then you will submit a printed copy of your letter in English Business writing style to be graded next class. Your grading is based on how you present yourself in writing and how you EDIT them.
5. NTCU Campus Tour (15%): After we discuss about receiving international guests, I will introduce what to prepare before giving an English workplace tour, steps for giving a tour, and the Do’s and Don’ts of giving office tours. Then you will form a group of 4-6 persons to give a campus tour on a designated area of the NTCU campus for around 5-7 minutes using the techniques or languages we discussed in class. It’s fair that everyone in the same group receives the same grade.
6. Attendance: Attendance is very important in this course. Please follow these rules: You can have up to 2 excused absences and 1 unexcused absence. If you miss more than this, you will fail the course. Excused absences must be requested through the student leave system and approved by the instructor. Unexcused absences do not need approval, but you can only have one.
Textbook & other References

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星期三下午1:30到3:30
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