| Week |
Course Content |
| Week 1 |
Grouping & Introduction |
| Week 2 |
Airport Scenarios & Air Passenger Rights
Negotiating compensation for bumped flights, handling complex luggage disputes.
Nuance: Using assertive yet polite language. |
| Week 3 |
Immigration, Customs, and Visa Interviews
Confidently explaining complex travel itineraries, business-leisure (”bleisure”) travel, and handling intense questioning or secondary screening calmly. |
| Week 4 |
Navigating Transit Networks & Rideshare Anomalies
Disputing a fraudulent taxi/rideshare fare, understanding regional transit passes, and asking locals for alternative routes during transit strikes or delays.
|
| Week 5 |
Cultural Etiquette, Tipping, and Taboos
Deconstructing tipping cultures (e.g., US vs. UK/Europe), understanding regional taboos, and mastering polite greetings and soft refusals. |
| Week 6 |
Hotel Negotiations & Alternative Accommodations
Negotiating room upgrades at check-in, Airbnb hosts about missing amenities, and understanding the fine print of booking contracts. |
| Week 7 |
High-End Dining and Dietary Nuances
Decoding sophisticated menus, asking the sommelier for recommendations, and precisely explaining severe cross-contamination allergies or strict dietary choices.
|
| Week 8 |
Conversational Dining & The Art of Small Talk
Moving past ”Where are you from?” to engaging in deeper table conversations with locals or fellow travelers about current events, food culture, and storytelling. |
| Week 9 |
Sightseeing & Private Bookings
Interviewing locals for hidden spots, hiring private guides, and customizing tour itineraries via email or phone. |
| Week 10 |
Expressing Perspectives
Sharing anecdotes about your hometown or past travels vividly using varied narrative tenses (Past Continuous, Past Perfect) |
| Week 11 |
Networking & Making Lasting Connections
Transitioning from a casual chat to exchanging contact details, discussing professional backgrounds smoothly, and setting up future meetups. |
| Week 12 |
Medical Crises & Describing Complex Symptoms
Communicating with doctors or pharmacists about specific pains, medical histories, prescriptions, and navigating travel insurance claims.
|
| Week 13 |
Legal Scenarios, Theft, and Lost Documentation
Filing a precise police report for stolen items, interacting with embassy staff to secure an emergency passport, and understanding basic local rights.
|
| Week 14 |
Extreme Travel Disruptions & Emergency Rebooking
Dealing with sudden natural disasters, missed international connections, or sudden cancellations, and fighting for hotel/meal vouchers under pressure. |
| Week 15 |
Final Assessment |
| Week 16 |
Course Reflections |
self-directed
learning |
03.Preparing presentations or reports related to industry and academia.
|