| 週次 |
授課內容 |
| 第1週 |
1. Introduction to operations management (OM CH1) 第一周停課，如欲加選，請email給老師。
V. Operations management video (2:52)
https://www.youtube.com/watch?v=0DuU8ALqGuE
V. Emirates Catering - operation management example (6:45)
https://www.youtube.com/watch?v=M6vBo_uTGlY
|
| 第2週 |
Reading: Wegmans food markets (p.33) – Q
Case: Hazel (p.38) - Q
|
| 第3週 |
2.Competitiveness, strategy, and productivity (OM CH2)
V. Future of Jobs (4:55)
https://www.youtube.com/watch?v=-MiHr16Xrsg
V. The Future of Productivity in a New World of Work (8:48)
https://www.youtube.com/watch?v=guJSlpLE5mM
V. The Balanced Scorecard - Harvard Business Review (2:40)
https://www.youtube.com/watch?v=biyGxEix5Zs
|
| 第4週 |
Case: Home-style cookies (p.67)-Q
Case: Your garden gloves (p.69)- Q
|
| 第5週 |
3. Product and service design (OM CH4)
V. Product Design at Dublin Institute of Technology (4:41)
https://www.youtube.com/watch?v=mMEs4Fdrjkc
V. 青島紅領西服(5:15)
V. 10 Worst Product Flops (3:11)
https://www.youtube.com/watch?v=F2lqRBAXxfc
V. Vehicles of the future (12:29)
|
| 第6週 |
Reading: VLASIC’S BIG PICKLE SLICES (p.143)-Q
Reading: Kraft food’s recipe for sustainability (p.148)
|
| 第7週 |
4. Strategic capacity planning for products and services (OM CH5)
V. Outsourcing: Is it good or bad? (5:05)
https://www.youtube.com/watch?v=7qeehDLYa8g
V. Outsourcing Funny.mp4 (12:41)
https://www.youtube.com/watch?v=LrloJQhQ2yQ
|
| 第8週 |
Reading: My compliments to the chef, er, buyer (p.202)-Q
Case: Outsourcing of hospital services (p.221)-Q
|
| 第9週 |
5. Process selection and facility layout (OM CH6)
V. Porsche Cayenne and Porsche Panamera Assembly line (9:38)
https://www.youtube.com/watch?v=2uwSQTYglsk
V. A380 assembly (How to build an A-380 7 minutes) (7:14)
https://www.youtube.com/watch?v=mmDHJO3Iv30
|
| 第10週 |
Reading: A safe hospital room of the future (p.269)
Reading: BMW’s strategy: flexibility (p.280)
|
| 第11週 |
6. Location planning and analysis (OM CH8)
V. 10 Best Countries to start a Business (12:26)
V. How To Choose A Location For A Store or Restaurant (8:43)
https://www.youtube.com/watch?v=T1dg_KAy3tI
|
| 第12週 |
Reading: COFFEE? (p.355)-Q
Case: Hello Walmart (p.377)-Q
|
| 第13週 |
7. Management of quality (OM CH9)
V. Service Quality Management Scenarios (8:05)
https://www.youtube.com/watch?v=RlQw7FOe1is
V. 戰車品質管制(3:59)
|
| 第14週 |
Case: Chick-n-gravy dinner line (p.414)-Q
Case: Tip top markets (p.415)
|
| 第15週 |
8. JIT and lean operations (OM CH14)
V. 25 JIT at McDonald’s - LEANDESIGN.HU.avi (7:32)
https://www.youtube.com/watch?v=FpwwcpubUIw
V. Toyota Production System - 5S Just, Just in Time, Kaisen (7:48)
https://www.youtube.com/watch?v=kce2L23yLcw
|
| 第16週 |
Reading: GEMBA WALKS (p.635)-Q
Operations tour: Boeing (p.644)
|
| 第17週 |
9. Supply chain management (OM CH15) / Self Directed Learning
V. DHL International Supply Chain (9:00)
https://www.youtube.com/watch?v=DvEh04LNJ_I
Independent study I
V. THE future Supply Chain (2:59)
https://www.youtube.com/watch?v=US5lO1HfmEo
|
| 第18週 |
Reading: Walmart focuses on its supply chain (p.660)-Q / Self Directed Learning
Case: Mastertag (p.689)-Q
Independent study II |