NCHU Course Outline
Course Name (中) 商務英文溝通技巧(4509)
(Eng.) Business English communication skills
Offering Dept Continuing Bachelor Program in Innovation Industry Management
Course Type Required Credits 1 Teacher Tzy-Ling Chen
Department Continuing Bachelor Program in Innovation Industry Management / (N)Undergraduate Language Chinese 英文/EMI Semester 2024-SPRING
Course Description 本課程旨在引導學習者熟悉商業情境與商務英文特性,了解本身語言能力、培養語文表達組織能力、增強語言溝通技巧、認識社會文化差異,進而能在多元商業情境中自信地進行英文溝通,並期望學習者在建立商業職場情境必備英文溝通素養之同時,也能建構持續自主學習模式。
Prerequisites
self-directed learning in the course Y
Relevance of Course Objectives and Core Learning Outcomes(%) Teaching and Assessment Methods for Course Objectives
Course Objectives Competency Indicators Ratio(%) Teaching Methods Assessment Methods
完成課程後,學習者能:
- 理解通用商務英文的溝通知識
- 熟悉商務語境的英文溝通技巧
- 擁有自信的商務英文溝通能力
topic Discussion / Production
Networking / Distance Education
Exercises
Discussion
Lecturing
Written Presentation
Attendance
Oral Presentation
Assignment
Quiz
Internship
Course Content and Homework/Schedule/Tests Schedule
Week Course Content
Week 1 課程導論
Week 2 商務溝通技巧基礎與準則
Week 3 商務社交溝通與演練:會面對話
Week 4 商務社交溝通與演練:電話交談
Week 5 商務社交溝通與演練:組織簡介
Week 6 商務會議溝通與演練:文案簡報
Week 7 商務會議溝通與演練:討論協商
Week 8 商務會議溝通與演練:提問回應
Week 9 商務文書溝通與演練:通訊應對
Week 10 商務文書溝通與演練:留言記錄
Week 11 商務文書溝通與演練:介紹說明
Week 12 差旅與行程安排之商務溝通與演練
Week 13 展覽與商品展示之商務溝通與演練
Week 14 行銷與客戶拜訪之商務溝通與演練
Week 15 商務溝通技巧之綜合演示
Week 16 商務溝通技巧之小組專題
Week 17 自主學習:利用課程中提供的商務英文溝通練習,反思自身未來自職場的英文溝通技巧。
Week 18 自主學習:檢視自身商務英文溝通技巧,提出每日強化不同溝通技巧的一週學習規劃。
Evaluation
- 課堂參與和線上討論(20%)
- 作業與練習(30%)
- 小組活動和個人表現(30%)
- 期末專題(20%)
Textbook & other References
- 黃靜悦(2018)。國際商務英語:溝通策略與運用。臺北市:五南。
- 李璞良譯(2018)。Get Ready!商務英語溝通力。臺北市:寂天文化。
Teaching Aids & Teacher's Website
NCHU iLearning系統
Office Hours
每週三4-6PM
Sustainable Development Goals, SDGs(Link URL)
04.Quality Education   05.Gender Equality   08.Decent Work and Economic Growth   10.Reduced Inequalitiesinclude experience courses:Y
Please respect the intellectual property rights and use the materials legally.Please respect gender equality.
Update Date, year/month/day:2024/01/10 16:42:06 Printed Date, year/month/day:2025 / 5 / 29
The second-hand book website:http://www.myub.com.tw/