NCHU Course Outline
Course Name (中) 消費者行為(1172)
(Eng.) Consumer Behavior
Offering Dept Department of Marketing
Course Type Required Credits 3 Teacher HUANG,WEN-HSIEN
Department Department of Marketing / Undergraduate Language Chinese Semester 2026-SPRING
Course Description 瞭解消費者行為是企業與個人在市場上成功的先決條件,本課程在學習影響消費者行為的內在和外在因素,同時藉由個案分析與廣告賞析進一步瞭解消費者行為理論於行銷實務之應用。
Prerequisites
Relevance of Course Objectives and Core Learning Outcomes(%) Teaching and Assessment Methods for Course Objectives
Course Objectives Competency Indicators Ratio(%) Teaching Methods Assessment Methods
(1) 瞭解影響消費者決策過程的因素, (2) 讓學生從實務中觀察和研究消費者行為
1.Indenpendent Analysis
3.Creativity
70
30
topic Discussion / Production
Lecturing
Written Presentation
Attendance
Oral Presentation
Quiz
Course Content and Homework/Schedule/Tests Schedule
Week Course Content
Week 1 關於課程
Week 2 停課 (和平紀念日)
Week 3 導論 CH01
消費者知覺 CH02
Week 4 消費者學習 CH03
Week 5 消費者態度 CH04
Week 6 消費者決策過程 CH05
Week 7 停課 (校慶及運動會補假)
Week 8 消費者動機 CH06
Week 9 期中考
Week 10 消費者人格特性、生活型態、價值與人口統計變數 CH07
Week 11 文化 CH08
Week 12 參考群體 CH09
Week 13 家庭 CH10
社會階級 CH11
Week 14 期末考
Week 15 消費者行為分組專題報告1~5組
Week 16 消費者行為分組專題報告6~10組 學生自主學習,消費者行為專書閱讀,推薦參考書如下 學生自主學習,消費者行為專書閱讀,推薦參考書如下
self-directed
learning

Evaluation
平時成績20%, 期中考20%, 期末考20%, 專題報告40%
Textbook & other References
指定教科書
1. 林建煌 (2022),消費者行為,七版,華泰文化
推薦參考書
1. Mothersbaugh, David and Delbert Hawkins (2019), Consumer Behavior: Building Marketing Strategy, 14th Edition, McGraw-Hill(東華書局代理)。
2. Solomon, Michael R. (2016), Consumer Behavior: Buying, Having, and Being, 12th Edition, Pearson.
3. 曾光華 (2021),消費者行為:洞察生活、掌握行銷4/e,前程文化。
4. 羅里‧薩特蘭 (2020),人性鍊金術:奧美最有效的行銷策略,天下文化
5. 丹.艾瑞利 (2011),誰說人是理性的:消費高手與行銷達人都要懂的行為經濟學,天下文化
6. 丹.艾瑞利 (2011),不理性的力量:掌握工作、生活與愛情的行為經濟學,天下文化
7. 貝瑞.史瓦茲 (2005),只想買條牛仔褲:選擇的弔詭,天下文化
8. 希娜.艾恩嘉 (2011),誰在操縱你的選擇:為什麼我選的常常不是我要的?,漫游者文化
9. 康納曼 (2012),快思慢想,天下文化
10. 劉秀丹 (2016),阿丹老師的幸福說話課,平安文化
Teaching Aids & Teacher's Website
iLearning
Office Hours
週三12:00~14:00(請預約)
Sustainable Development Goals, SDGs(Link URL)
include experience courses:N
Please respect the intellectual property rights and use the materials legally.Please respect gender equality.
Update Date, year/month/day:None Printed Date, year/month/day:2026 / 5 / 26
The second-hand book website:http://www.myub.com.tw/